Terms

Part A – Terms of use

1. Who we are. This website is operated by Leverpoint (Pty) Ltd, registration number 2026/672248/07, 63 Boeren Street, Vryheid, KwaZulu-Natal, 3100, email hello@leverpoint.co.za (“Leverpoint”).

2. Acceptance. By using the website, you agree to these terms. If you do not agree, please do not use it.

3. What the website is for. It gives information about Leverpoint’s AI consulting and implementation services and lets you submit a qualification form. It does not sell services online. Services are provided only under a signed agreement.

4. Information supplied under ECTA s43. Full name and legal status: Leverpoint (Pty) Ltd, a private company. Physical address: 63 Boeren Street, Vryheid, KwaZulu-Natal, 3100. Contact: hello@leverpoint.co.za. Registration number: 2026/672248/07. Directors: as recorded on the CIPC companies register under that number; ECTA s43 applies to electronic transactions and this website concludes none. Privacy Notice: www.leverpoint.co.za/privacy. PAIA Manual: www.leverpoint.co.za/paia.

5. Acceptable use. Do not: use the website unlawfully; attempt unauthorised access; introduce malicious code; use automated tools to copy content in bulk; or submit other people’s personal information without authority.

6. Forms. Our qualification form is processed by Formspree on our behalf. See the Privacy Notice. Do not submit special personal information or client files.

7. Intellectual property. The content, design, logos and the brand “Leverpoint, Intelligence Applied” belong to Leverpoint or its licensors. You may view them and print them for your own reference. You may not copy or reuse them commercially without written permission.

8. Links. Linked third-party websites are not under our control. We are not responsible for them.

9. Availability. We may change or suspend the website at any time.

10. Liability. To the extent the law allows, Leverpoint is not liable for loss arising from use of the website or reliance on its content. Nothing in these terms limits liability that cannot lawfully be limited, including under the CPA where it applies.

11. Law. South African law applies. South African courts have jurisdiction.

12. Changes. We may update these terms. The current version applies.

Part B – Website disclaimer

• The content on this website is general information about our services. It is not advice of any kind, including legal, tax, financial or technical advice.

• Any examples describe the types of work we do. They are not reports of completed client work.

• AI systems can produce errors. Every system we build includes human-review points. We do not guarantee any particular outcome, saving or result.

• We do not build systems that make decisions about individuals, such as decisions on credit, insurance, employment or legal outcomes.

Qualifying-consultation terms

These terms apply to the free qualifying consultation offered by Leverpoint (Pty) Ltd (Leverpoint). By booking or attending the call, you agree to them.

1. Eligibility. The call is offered only after you have completed Leverpoint’s written qualification form. Leverpoint may decline to offer a call.

2. Length. The call lasts 20–30 minutes.

3. What the call covers. Your business problem; whether Leverpoint’s services are likely to suit it; and Leverpoint’s general approach (Assess → Design → Implement → Manage).

4. What the call does not cover. The call never includes technical assessment, solution design, tool selection, architecture, implementation planning, estimates of time saved or return on investment, or advice of any kind. These are paid work under a signed proposal or SOW.

5. No reliance. Anything said on the call is general information to help both sides decide whether to talk further. It is not advice. You should not rely on it to make business, legal, technical or financial decisions. To the extent the law allows, Leverpoint is not liable for any reliance on it.

6. No obligation. Neither party is obliged to enter into any agreement. A proposal binds only once it has been accepted under the Proposal Acceptance and Deposit Terms.

7. What to share. Please do not share client files, special personal information or detailed personal information about your clients or staff. Describe the problem in general terms.

8. Confidentiality. Leverpoint will keep what you share confidential. It will use your information only to assess fit and prepare any proposal you ask for, and will handle it under its Privacy Notice. Leverpoint will not use what you share to train AI models.

9. Recording. The call is not recorded unless you agree at the start (see the Call Recording Notice).

10. Marketing. Attending the call does not sign you up for marketing. Leverpoint will send marketing only if you opt in separately.

11. Law. South African law applies.

Proposal acceptance and deposit terms

These terms form a schedule to the MSA. They also apply on their own where a proposal is accepted before the MSA is signed.

1. Proposal. A Leverpoint proposal is an offer valid for 14 days from its date, unless it states otherwise. Prices are in ZAR. Leverpoint is not VAT-registered, so no VAT is charged. Introductory prices: AI Opportunity Assessment R9,500; Implementation Pilot R28,000–R45,000; Custom AI System R65,000–R180,000; Managed AI from R3,500 a month. Changes are announced 30 days ahead.

2. Acceptance. You accept a proposal by signing it (electronically or by hand) and signing the MSA and SOW. Acceptance by email is effective when it is received by Leverpoint.

3. Deposit. On acceptance, Leverpoint invoices the deposit for the offer: AI Opportunity Assessment 100% of the fee; Implementation Pilot 50%; Custom AI System 50%; Managed AI the first month’s fee. The invoice is payable within 14 days.

4. Start. No work, delivery call or scheduling commitment starts until the deposit is received in cleared funds. Dates in the proposal are targets that run from receipt of the deposit.

5. What the deposit covers. The deposit is part-payment of the Fees. It secures the scheduled start and pays for initial work (specification and set-up).

6. Cancellation before start. If you cancel in writing before work starts, Leverpoint will refund the deposit less reasonable costs actually incurred and shown to you, within 14 days.

7. Cancellation after start. If you cancel after work starts, MSA clause 20.4 applies. You pay for work done and for non-cancellable third-party costs. Any balance of the deposit is refunded.

8. Conflict. If these terms conflict with the MSA, the MSA applies.

9. CPA. If the CPA applies to you, nothing in these terms limits your rights under CPA s17 (cancellation of advance bookings: only a reasonable charge may be made) or other non-excludable rights.

Engagement terms

Every engagement is governed by Leverpoint’s Master Services Agreement, a Statement of Work and, where personal information is involved, the Operator Agreement. The agreement is issued with each proposal; to see the current version before you engage us, write to hello@leverpoint.co.za.