Questions we are asked first.

Leverpoint was incorporated in August 2026 and publishes only what it can substantiate. There are no client engagements to report yet, so there are no case studies, testimonials or outcome figures. What you can inspect instead is the method itself: how an engagement runs, what every system ships with, and what each offer includes and excludes, all in writing before you commit to anything. The flow on the home page is a demonstration of a document-intake system on fictional data, labelled as one; we do not present demonstrations as client work.

Businesses that run on documents and email. Professional-services firms are where we begin, because their admin is heavy and their processes can be written down. We do not build systems that decide about individuals, such as credit, insurance, employment or legal outcomes. We do not promise South African data residency or outcomes we cannot test before handover, and we do not do bookkeeping, tax, payroll or compliance-management products.

Yes. Complete the qualification form first: a few questions about your business, the process that costs you the most time and the tools you use. We reply in writing within two business days and, if there is a fit, offer a 20–30 minute conversation about your business problem, whether we are the right firm for it and how an engagement would run. A written summary follows the same day. There is no call before the form, so the conversation starts from your process rather than a cold introduction.

The consultation decides whether we should work together. The assessment is the work: a written map of your core processes, an opportunity register scored by value, effort and risk, a 90-day roadmap and a fixed quote for the first pilot. Recommendations, designs and plans are what the assessment produces, so the consultation does not include a technical assessment, a solution design, tool recommendations or an implementation plan.

R9,500, fixed and introductory, over 10 working days. You receive a written report: a map of three to six core processes, an opportunity register scored by value, effort and risk, a 90-day roadmap, and a fixed quote for the first pilot. The fee is credited in full against a pilot signed within 60 days.

By fixed, written quote after the assessment. A pilot is paid 50% on acceptance of the proposal and 50% on handover; a custom system takes a 50% deposit, then 25% and 25% by milestone; Managed AI is monthly in advance with a three-month minimum. Prices are in rand, and each proposal states the full amount payable. Scope, price and acceptance criteria are agreed in writing before the deposit, so a change is a written change; second workflows and new builds are quoted separately.

The AI providers are named in every proposal before you sign it. Your data is processed under their published terms and ours, with an operator agreement under POPIA. Where possible, systems run on your own accounts. We do not promise South African data residency, because we cannot guarantee it; the privacy notice sets out the transfers we make and the basis for them.

You own what we build for you. We keep our reusable components and methods. Hosting and model usage are billed at cost or run on your own accounts, so nothing we build depends on an account only we control.

Not where it matters. A person reviews AI output before any external action, and the review point is built into the system rather than left to habit. Every system ships with a written specification, a test set you run at acceptance, and a runbook that says where the review points are.

The assessment takes 10 working days. An implementation pilot takes three to four weeks. A custom AI system takes six to twelve weeks, delivered in milestones. Managed AI runs monthly, with a three-month minimum.

You run the written acceptance tests before handover, and a failed test blocks handover until it is fixed. After handover, a pilot carries a 14-day fix window and a custom system a 30-day fix window. For a system your business comes to depend on, Managed AI adds monitoring, incident response within one business day and a monthly written report.